Our Team
At Total AI Marketing we look holistically at digital marketing to bring together a comprehensive suite of services that focus on a new customer’s journey from the beginning of a search through the options available on the search engine platform and on to the website and beyond. Our team’s vast knowledge and expertise combined with our proprietary technologies provide our customers with cutting-edge services to surpass their competitors.
President Carl E. Smith
Carl is a passionate, dynamic and results-driven sales leader with over 25 years of experience, specializing in business development, sales training, software sales, and SEO/SEM strategies. He brings a proven track record of success in building strong customer relationships and communication, high-performance sales teams, managing key account relationships, and achieving record-breaking sales growth.
As a Director of Sales, Carl has provided exceptional sales leadership to teams at Fortune 500 firms, overseeing a total business portfolio of over 5,000 accounts generating $20 Million in annual revenue. His well-developed skills encompass new business development of print and digital advertising solutions, including software sales, across multi-state territories, and strategic sales forecasting and planning.
Prior to his role as Director of Sales, Carl excelled as a Senior District Sales Manager, overseeing sales operations across multiple offices and leading teams to exceed sales goals. He has consistently demonstrated the ability to inspire sales teams to surpass quotas by removing obstacles, aligning resources, and fostering a culture of winning at all levels.
Carl's expertise includes consultative sales techniques, full lifecycle sales management, and building strong relationships with clients and partners. He is adept at identifying new opportunities, developing innovative sales initiatives, and leveraging partnerships to drive revenue growth.
Carl is a dedicated leader with excellent communication skills and a passion for developing and mentoring sales professionals. His commitment to excellence and proven ability to achieve exceptional results make him a valuable asset to Total AI Marketing. Carl is highly motivated, and as a family man, emulates the corporate culture Total AI Marketing is building.
Chief Operations Officer
Tisha A. Templeton
Tisha Templeton is the Chief Operating Officer at Total AI Marketing, where she leads the adaptation, integration, and implementation of enterprise resource management systems to enhance communication and operational efficiency. Her strategic vision has led to the development and launch of new program lines, facilitating operational tracking and team training.
With over 30 years of experience in finance and operations, Tisha specializes in developing robust accounting systems and operational procedures. Her expertise spans across human resource management, infrastructure building, contract negotiations, and the implementation of project management processes in diverse industries, including pharmaceuticals and IT.
Tisha serves as Senior Vice President of Finance and Operations at Ground Zero Pharmaceuticals, Inc., where she directs company-wide initiatives in project management, finance, and business development. She established a PMO, creating guidelines and templates to improve service delivery and operational efficiency, and transitioned the company from basic to comprehensive project accounting systems, optimizing financial tracking and reporting.
Tisha’s career also includes roles as Vice President of Finance and Operations, Senior Director of Finance and Operations, and Director of Finance and Operations, where she expanded core team capabilities, implemented efficient policies and IT processes, developed internal Regulatory Operations departments, coordinated secure server systems, and developed client-centric marketing tools.
Tisha holds a Diploma with Honors in Essential Oils from the American College of Healthcare Sciences and studied Accounting at Orange Coast College. Her core competencies include strategic financial management, extensive experience in international business practices, expertise in contract negotiations and human resources, proficiency in project management, and a strong background in IT and internet-related technologies.
Tisha’s strategic creation of business plans for venture capital initiatives underscores her ability to drive organizational growth and efficiency, making her an invaluable asset to Total AI Marketing.
Chief Technical Officer
Doug Brown
Doug Brown is a visionary entrepreneur and technology innovator with over three decades of experience in building high-growth companies and spearheading AI-driven marketing solutions. His career is marked by a consistent ability to identify market opportunities, develop cutting-edge technologies, and drive exceptional revenue growth.
In 1987, Doug launched a residential and commercial painting company in San Diego, transforming it into a thriving enterprise with a 15-person team and annual projects exceeding a million dollars. His strategic leadership secured both residential and government contracts, culminating in a successful sale of the business in 1994.
That same year, Doug founded a legal document preparation company in Arizona, leveraging technology to provide services to customers across the United States and Canada. Under his guidance, the company surpassed $1 million in annual sales by its second year, expanding to offices in three cities across Arizona and continuing to operate successfully today.
In 2014, Doug founded Total Front Page, where he pioneered autocomplete marketing technology that strategically placed business names into the predictive search suggestions on Google, Bing, and YouTube. His leadership propelled the company to $2 million in annual sales within its first year. After a brief pause during the pandemic, the company returned in 2022 to exceed $1 million in monthly revenue.
In 2024, Doug co-founded Total AI Marketing, combining his proven autocomplete strategies with innovative AI-driven technologies to empower businesses to scale smarter and dominate search visibility. His commitment to innovation and driving tangible results positions Total AI Marketing as a leader in the next generation of marketing solutions.
Chief AI Officer
Genifer
Genifer, our innovative Chief AI Officer, is the digital powerhouse behind our company’s cutting-edge approach to enhancing online visibility and engagement. As an advanced AI, Genifer specializes in optimizing autocomplete functions, ensuring our clients’ information is accessible and relevant to their target audiences. Her expertise extends to managing local service ads and Google Business Profiles, where she leverages data-driven insights to boost rankings and improve business presence across digital platforms.
In addition to streamlining advertising efforts, Genifer excels in review management, helping businesses maintain a stellar online reputation by efficiently monitoring and addressing customer feedback. She also plays a pivotal role in data capture for postcard retargeting, ensuring our clients can effectively re-engage their audience with personalized outreach.
With Genifer’s AI-driven strategies, our company delivers unparalleled digital marketing solutions that drive results and foster growth for our clients.
Vice President of Sales
Brook Bennett
Brook Bennett is an accomplished Vice President of Sales with over 30 years of extensive expertise in sales, finance, and leadership. He has a proven track record of driving growth and innovation across multiple markets, demonstrating proficiency in client relations, process management, and revenue growth. His career has been marked by a relentless pursuit of excellence, fostering a culture of continuous improvement and customer satisfaction.
In his current role at Total AI Marketing, Brook oversees sales in the US, Canada, Australia, and the UK, driving measurable growth and client satisfaction. He has expanded the digital marketing product reach, enhancing agency client engagement and retention, and produced impactful marketing videos that have improved brand visibility and client communication. His leadership and strategic vision have been instrumental in cultivating strong client relationships and spearheading global sales strategies.
When not driving business success, Brook enjoys guiding and motivating young athletes, enhancing both athletic skills and personal development in various sports.
Customer Success Manager
Melissa Smith
Melissa is a dedicated Account Success Manager at Total AI Marketing, where she excels in managing client relationships for its Google programs. With expertise in call analysis and proactive client profile optimization and management, she ensures clients receive tailored support designed to enhance their experience and success. Her commitment to developing precise weekly and monthly reports guarantees that clients remain within budget and swiftly address any issues that arise.
Bringing a wealth of experience from her previous role as District Manager at Bodyheat Tanning, Melissa has a proven track record of overseeing multiple locations while maintaining high customer service and operational efficiency standards. Her capacity to drive profitability through effective staff management and sales strategies has significantly impacted the teams she leads.
Having started her career in diverse customer-facing roles, Melissa has cultivated a strong foundation in customer service over more than ten years. Her inventory management, scheduling, and training skills complement her ability to adapt and thrive in fast-paced environments.
In addition to her professional expertise, Melissa embodies a friendly, organized, and detail-oriented approach that enhances teamwork and client interactions. Her determination to achieve excellence and create a positive work atmosphere reflects the core values of Total AI Marketing. By integrating her rich background and customer-centric philosophy, Melissa is pivotal in fostering lasting client relationships that drive success for both clients and the company.
Customer Success Manager
Andrea Brown
Andrea Brown is a highly organized and detail-oriented administrative professional with over two decades of experience across corporate, government, and pharmaceutical sectors. She excels in providing customer service and comprehensive administrative support to various professionals, from Directors and VPs to Presidents, Marketing Managers, Supervisors, Managers, and CEOs.
As a customer success manager, Andrea collects and updates essential client optimization data, prepares monthly reports for clients and sales agents, conducts research to support executive initiatives, and manages corporate documents to streamline office flow.
In addition to her customer service and administrative roles, Andrea is a Notary Public. She provides notary services for various legal documents while ensuring accuracy and compliance with legal requirements.
Her extensive experience in the pharmaceutical and biotechnology industry, gained through tenures at Beckman Coulter, Invitrogen (now Thermo Fisher Scientific), and Genentech, coupled with corporate experience at Hewlett Packard, demonstrates her adaptability and commitment to excellence.
Andrea’s skills include data entry, collaboration, document conversion, file organization, and training new team members. She is adept at heavy calendaring, providing administrative support to attorneys, and organizing confidential client files.
